The proven way to cut costs, raise productivity, and improve lab quality

Lean is doing more and more with less and less. It is the methodical approach to eliminating wasted effort and lost revenue in your lab.

* Intermediate level
* Pre-program reading to be provided
* Hear about organization wide LEAN practices at Kingston General Hospital
* Gain knowledge about LEAN principles from OCD engineers
* Learn from “real” LEAN applications – struggles and successes from colleagues in Corelab, Transfusion Medicine and Pathology Laboratories

Cost: Members $150.00 Non-Members $250.00

Registration form and contact information to follow.

IMPROVING CRITICAL THINKING AND STRATEGIC PROBLEM SOLVING SKILLS

February 21 – 22, 2008 - 08:30 -16:30
Joseph Brant Memorial Hospital, Burlington, Ontario

ABOUT THIS SEMINAR

Each day presents us with many challenges in our current healthcare environment. We must deal with information overload and competing priorities that require more than hard work to resolve. These require us to use critical thinking and strategic problem solving to lead our laboratories effectively. This course is an opportunity to learn and practice critical thinking skills and will provide you with a strategic edge in your day to day practice.

PROGRAM CONTENT

This 3-Module Workshop is designed for experienced executives, and addresses the challenges of Improving Critical Thinking and Strategic Problem-Solving Skills at three basic levels:

1. Solving Problems That Can Be Solved: Effective problem solving begins with careful definition of the problem. You will learn a set of proven approaches for integrative and creative problem solving.

2. Making Strategic Decisions: The key to effective problem solving is clarity in generating options and criteria under challenging conditions. You will learn how to examine problems from multiple perspectives and test your assumptions.

3. Managing Complex Problems: When a problem is highly complex, it requires problem-solving techniques that: explore; expand; test; and build consensus. Participants will learn Integrated Problem- solving tools to tackle their toughest strategic issues.

This Workshop will help you address these challenges through:
• Learning to effectively frame, explore and reframe strategic issues;
• Identifying and overcoming barriers to effective problem-solving;
• Employing an Integrative Problem-solving Method for analyzing complex issues;
• Learning techniques to engage stakeholders and team members to build consensus;
• Learning visioning and brainstorming techniques to solve complex problems and dilemmas;
• Applying new problem solving skills to your own strategic issues;
• Enhancing your ability to identify new opportunities, find new ways of utilizing resources, and create new processes;

• Implementing a structured process for:
o Thinking and problem-solving;
o Managing brainstorming sessions;
o Moving ideas forward.

FACULTY

Rhona G. Berengut, MBA Consultant, Executive Coach, Learning Facilitator

RHONA G. BERENGUT, MBA is a Principal with SIGMA Strategic Solutions Inc. and an award winning part-time faculty member of the Schulich School of Business (York University), having taught in the BBA and MBA programs since 1989. Ms. Berengut is Program Director for Schulich Executive Education Centre’s “Advanced Executive Program” – a residential program for senior executives looking to enhance their leadership and strategy skills, and Co-director of the Executive Program in Leading Sustainable Strategic Change.

As Principal with SIGMA Strategic Solutions Inc. Ms. Berengut consults and conducts training and development, helping organizations and improve productivity by aligning performance to the purpose of the organization, removing obstacles, managing change, and implementing strategy.

Improving Critical Thinking and Strategic Problem-Solving Skills by CLMA Trillium and Schulich York U

February 21-22, 2008

Registration Form

Name:

Address:

Place of Employment:

Phone: (______) _______- Home: [ ] Work: [ ]

E-mail address:

I would like my email address shared with the other participants. Yes [ ] No [ ]

Registration Amount (see Registration Fees below): Date:

Non-member: [ ] Application in process? Yes [ ] No [ ]

CLMA Member: [ ] CLMA Membership #:_____________

Registration Fees: Continental breakfast (served at 8:30) and lunch included.

CLMA Full Members

Early Bird (By January 15, 2008): $699
After January 15, 2008: $749

Non-Members: $849

Make cheque payable to: CLMA Trillium Chapter Payment by cheque must accompany registration. Sorry, we are unable to accept credit cards.

Mail to:
Brenda Rafter-Tadgell
Business Manager
Hamilton Regional Laboratory Medicine Program,
Rm L301-10
St. Joseph’s Healthcare
50 Charlton Ave. East
Hamilton, Ontario
L8N 4A6

No refunds after January 21, 2008 Note: 25 participants maximum – register early to avoid disappointment.

The workshop will be cancelled if not enough registrations are received by January 18, 2008.

For Further information:
Phone: Brenda Rafter-Tadgell (905) 522-1155 Ext. 33857
Fax: (905-521-6142) E-mail: rafter@hhsc.ca

This is an excellent opportunity to take advantage of the Allied Health Professional Development Fund to recover the cost of this program. Each applicant may be eligible for a maximum of $1500. Completed applications must be submitted before March 31, 2008. See website: www.ahpdf.ca for full details.

Workshop Location

Joseph Brant Memorial Hospital
Bodkin Auditorium
1230 North Shore Blvd. E., Burlington, Ontario
905-632-3730

From Toronto (QEW): Follow QEW Niagara
• Exit at North Shore Blvd.
• Turn left at lights
• Follow through to second set of lights
• Turn right into the hospital

From Hamilton (403):
• Take Hwy 403 East ramp toward Toronto
• Merge onto QEW toward Niagara
• Exit at North Shore Blvd.
• Turn left at lights
• Follow through to second set of lights
• Turn right into the hospital

From Niagara Falls / St. Catharines (QEW):
• Follow QEW over Skyway Bridge
• Exit at North Shore Blvd.
• Turn right at lights
• Follow through to the next set of lights
• Turn right into the hospital

Note: Parking is $12.00/day.

The entrance to the hospital parking lot is on North Shore Blvd. There are parking spots in the front and rear of the hospital. Parking is limited so car-pooling is recommended.